Privacy Policy
​Last updated: [10/07/2026]
Juice Joint LLC (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit ilovejuicejoint.com (the “Website”), make a purchase, contact us, or interact with our marketing communications.
1. Information We Collect
We may collect the following categories of personal information:
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Identity and contact information: name, email address, telephone number, billing address, delivery address, and account details.
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Order and transaction information: products purchased, order history, payment status, delivery information, refunds, and communications relating to your order.
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Payment information: payment details are processed by our third-party payment providers. We do not normally store complete card details.
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Technical information: IP address, browser type, device information, operating system, referral source, pages visited, and Website activity.
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Marketing preferences: whether you have subscribed to newsletters, promotions, or other marketing communications.
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Customer-support information: messages, enquiries, reviews, feedback, and other information you provide when contacting us.
2. How We Use Your Information
We may use your personal information to:
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process, fulfil, and deliver your orders;
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communicate with you about orders, payments, delivery, returns, and customer support;
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verify eligibility, prevent fraud, and protect the security of the Website;
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improve our products, Website, services, and customer experience;
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send marketing communications where you have consented or where permitted by law;
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comply with legal, tax, accounting, regulatory, and record-keeping obligations; and
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establish, exercise, or defend legal claims.
3. Legal Bases for Processing
Where applicable data-protection law requires a legal basis, we process your personal information because:
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it is necessary to perform a contract with you, including processing and delivering your order;
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it is necessary to comply with legal obligations;
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it is necessary for our legitimate business interests, such as fraud prevention, Website security, and service improvement; or
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you have provided consent, such as for certain marketing communications or non-essential cookies.
You may withdraw consent at any time where processing is based on consent.
4. Marketing Communications
If you subscribe to our newsletter or agree to receive marketing, we may send you updates, offers, product information, and promotional messages.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at [info@ilovejuicejoint.com].
We will not send you marketing communications where you have opted out, except for essential service messages relating to orders, accounts, or legal notices.
5. Cookies and Similar Technologies
We use cookies and similar technologies to help the Website function, remember preferences, analyse traffic, improve performance, and, where permitted, support marketing activity.
Some cookies are necessary for the Website to operate. Other cookies may be optional and will be used only with your consent where required by law.
You can manage cookies through your browser settings and, where available, our cookie-consent tool. Please note that disabling certain cookies may affect Website functionality.
6. How We Share Information
We may share your personal information with trusted service providers where necessary, including:
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payment processors;
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delivery and logistics providers;
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Website hosting, e-commerce, analytics, and security providers;
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email marketing and customer-support platforms;
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professional advisers, insurers, auditors, and legal advisers;
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government authorities, regulators, law-enforcement agencies, or other parties where required by law.
We require service providers to handle personal information securely and only for authorised purposes.
We do not sell your personal information to third parties.
7. International Transfers
Your information may be processed or stored in countries outside your country of residence, including countries that may have different data-protection laws.
Where required, we will take appropriate steps to ensure that international transfers are protected through lawful safeguards, such as contractual protections or other recognised transfer mechanisms.
8. Data Retention
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including to fulfil orders, provide support, comply with legal obligations, resolve disputes, and enforce agreements.
The retention period may vary depending on the type of information and the reason we collected it.
9. Your Rights
Depending on your location and applicable law, you may have the right to:
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request access to your personal information;
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request correction of inaccurate or incomplete information;
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request deletion of your information;
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object to or restrict certain processing;
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withdraw consent;
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request a copy of your information in a portable format; and
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complain to a relevant data-protection authority.
To exercise your rights, contact us at [info@ilovejuicejoint.com. We may need to verify your identity before responding to your request.
10. Security
We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no online system is completely secure. You should take care when sharing information online and protect your account credentials where applicable.
11. Children
The Website and products are not intended for children or individuals below the minimum legal age to purchase our products. We do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
12. Third-Party Services
The Website may use third-party services, including payment processors, social-media platforms, analytics providers, and delivery partners. These providers may collect or process information in accordance with their own privacy policies.
We encourage you to review the privacy policies of third-party services before using them.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Website functionality.
The updated version will be posted on the Website with a revised “Last updated” date.
14. Contact Us
For privacy questions, requests, or concerns, please contact:
Juice Joint LLC
9960 Tuscarora RoadRandallstown MD 21133
Our products contain less than 0.3% Delta 9 THC
Do not consume and drive or operate heavy machinery.
We do not collect any personal information pertaining to
race, age, gender, territory, income, race, religion or political affiliation
All information is secure thru Square
Any Refunds or Returns please contact
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Customer Service 267-303-2945
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